VADS Berhad (VADS) is a fully Integrated Connectivity/ ICT/ BPO Solutions Provider. Established in 1991, it is currently a wholly owned subsidiary of Telekom Malaysia (TM) Berhad. We bring together people, processes and technologies to enable more effective and dynamic use of ICT and BPO Solutions. Together with VADS Lyfe, the TM Smart City Services provider, VADS is the only service provider in Malaysia that is able to provide end-to-end solution and managed services to our enterprise and public sector customers.

Our multinational team of experts possesses the right mix of skills and experience — from operations to research, software development and project management. The depth and breadth of expert skill-sets among VADS personnel that are formed with a global outlook are ultimately what set us apart from the rest.

We empower businesses with value-based innovative solutions and services which would allow you to focus on what you do best – your core business. This is in line with TM’s philosophy of “Business Made Easier”.

History

VADS was incorporated on 29 November 1990 and formed in 1991 as a joint venture between Telekom Malaysia Berhad (TM) and IBM Malaysia Sdn Bhd (IBM) to take advantage of the convergence of the IT and Telecommunications Industry. The Company officially started operations the following year. Two other partners joined in the venture in 1993 and 1995, namely Permodalan Nasional Berhad (PNB) and The Employees Provident Fund (EPF) respectively.

Its main activities are Managed Networks Services, Contact Centre Services (which has now evolved to Business Process Outsourcing) and Systems Integration Services.

VADS was listed on the Second Board of Bursa Malaysia Securities Berhad (then Kuala Lumpur Stock Exchange) (Bursa Securities) on 7 August 2002 — making it the first TM subsidiary to be listed. On February 19th, 2009, VADS was delisted from Bursa.