FROM CHAT TO CONVERSION

Are you currently experiencing high numbers of cart abandonment? Maybe you're shorthanded and unable to answer all customers' queries, resulting in lost of opportunities? Tired of scattered customer touch points? We have the right solution for your business! Introducing iREP - Intelligent Responsive Engagement Platform.

FEATURES YOU WILL LOVE

24/7 Virtual Assistant

Automated virtual sales assistant provides personalized shopping experience to your customers, on time, all the time.

Retargeting of Ads

Touch base with users who have chatted with your bot before, and send them personalised offers to convert them into customers.

Multilingual AI

iRep Natural Language Processing (NLP) engine understands multiple languages including English, Malay, and more.

Contextual Memory

iREP’s memory retention technology consists of learning abilities enabling the bot to memorise new questions and respond to it.

Human Escalation

Connect with live sales agents to resolve unanswered or difficult questions addressing all customer complaints.

Reduce Cart Abandon

Reduce cart abandonment by re-engaging with shoppers abandoning their carts. Nudge customers through triggered chat.