Digital Engagement provides online customer experience as well as customer insights to empower sales and service team to better serve your customers.

The solution may involve partial or full suite of customer engagement:

• Contact Profiling with Customer Insight

• Digital Marketing

  • Multichannel Campaign

  • Marketing Automation

  • Web Intelligence

• Sales Force Automation

• Social Listening and Engagement

• Customer Care

  • Omnichannel Support

  • Self-Service Portal

V-Work also offers white-labelled customer mobile app and portal as managed services, please refer to WeManage.Cloud Case Management offering.