About Donation

You can support us by donating pre-loved items or new items to any one of our four Centres in Malaysia. Our social enterprise arm, the Red Shield Industries, processes the donated items and retails those that are in good condition at our Thrift Stores located in Penang, Ipoh, Melaka and Kuching at affordable prices. The funds generated by our Stores are then used to help us in our community projects and work.

DONOR FAQ

It is a great way to recycle things that are too good to throw away!

Click on the following categories to view the set of collection of Frequently Answers and Questions. We will add in new FAQ from time to time

SALVATION ARMY’S FAMILY THRIFT STORES

PLEASE GIVE BACKGROUND OF THE SALVATION ARMY THRIFT STORES

The Salvation Army Family Thrift Stores began with the formation of the Red Shield Industries in 1996. It was set up to handle the collection of donations-in-kind from donors giving to The Salvation Army. The Red Shield Industries run a total of five Family Stores island wide and its purpose is to retail the donations-in-kind to the general public and to needy families at affordable prices. This process of retail generates funds for The Salvation Army’s community and social programs

PLEASE GIVE THE PROCESS BEFORE THESE ITEMS ARE SOLD TO CUSTOMERS.

For the process – reception of DIK from our collection trucks. The items are sorted, checked for functionality, cleaned and packed for storage and supply for local retail sales, wholesale for export, humanitarian aids for local and overseas. Unsuitable recyclables like paper, metal and plastics are scrapped and send to material recovery centres for recycling purpose. All other remaining waste is disposed by public waste collectors for incineration.

WHAT HAPPENS TO THOSE DONATED ITEMS WHICH ARE NOT SOLD AT THE THRIFT STORES?

Those items which are not sold at the family thrift stores are packed for wholesale export.

WHAT IS THE PRICE RANGE OF THE ITEMS SOLD? (CHEAPEST TO THE MOST EXPENSIVE)

Our prices start from RM1 onwards.

WHAT ARE SOME OF THE POPULAR ITEMS BOUGHT BY CUSTOMERS AT THESE STORES?

Apparels, Furniture, Kitchenware, Glassware and Gifts/Souvenirs.

HOW HAS THE RESPONSE BEEN AT SALVATION ARMY’S FAMILY THRIFT STORES?

Response at our Thrift Stores is still on the rise as indicated by our customer count records. For the last 3 years plus, our sales have been on the incremental.